Privacy Policy
Genesis Financial · Where Growth Begins · SDVOSB Certified
1. Information We Collect
We collect information necessary to process commercial financing applications and manage our business relationships. This includes:
- Personal Information: Full name, email address, phone number, date of birth, Social Security Number (when required for credit authorization)
- Business Information: Business name, entity type, address, industry, time in business, annual revenue, number of employees
- Financial Information: Credit score range, loan amount requested, existing debt obligations, bank account information (for commission payments to vendors)
- Documents: Tax returns, bank statements, financial statements, property documents, entity documents, and other files uploaded through our portals
- Account Data: Login credentials, portal activity, communication history with account managers
2. How We Use Your Information
We use collected information for the following purposes:
- Processing and evaluating your loan application
- Matching you with appropriate lending partners
- Communicating deal status, document requests, and updates
- Managing vendor partner relationships and commission tracking
- Improving our services and platform
- Complying with legal and regulatory requirements
3. Information Sharing
We share your information only as necessary to provide our services:
- Lending Partners: We share application details, financial documents, and supporting information with lending partners who may fund your deal. This sharing is essential to our brokerage service.
- Service Providers: We use secure cloud infrastructure (Supabase, Vercel) for data storage and application hosting.
- Legal Compliance: We may disclose information when required by law, regulation, or legal process.
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
4. Document Security
Documents uploaded to our platform are protected with the following measures:
- Encrypted storage at rest using AES-256 encryption
- Encrypted transmission via TLS/HTTPS
- Row-level security (RLS) ensuring users can only access their own documents
- Time-limited signed URLs for document downloads
- Access restricted to your assigned account manager and authorized team members
5. Cookies & Tracking
We use minimal cookies required for platform functionality:
- Authentication cookies: Required to maintain your login session. These are essential and cannot be disabled.
- No advertising cookies: We do not use advertising trackers, analytics cookies, or third-party tracking pixels.
6. Your Rights
You have the right to:
- Request access to the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal data (subject to legal retention requirements)
- Withdraw consent for non-essential communications
To exercise any of these rights, contact us at info@thegenesisfinancial.com. We will respond within 30 days.
7. Data Retention
We retain your information for as long as necessary to provide our services and comply with legal obligations. Loan application data is retained for a minimum of 5 years in accordance with financial record-keeping requirements. You may request deletion of your account and associated data at any time, subject to these retention requirements.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Your continued use of the platform constitutes acceptance of the updated policy.